As of January 1, 2012 all organizations that provide goods and services to members of the public and that have at least one employee in Ontario are required to comply with the Accessibility Standard for Customer Service regulation (the Regulation) under the Accessibility for Ontarians with Disabilities Act.  In addition, if your organization has 20 employees or more, it must file an online report with the Ministry of Community and Social Services regarding  its compliance with the Regulation by December 31, 2012. Please visit the Ministry of Community and Social Service website for more information about filing you Customer Service Accessibility Compliance Report.

For more information on the requirements of the legislation, see our previous post on the topic.

Filed in: Employment Law

Tags: Accessibility for Ontarians with Disabilities Act, AODA, Compliance, Disabilities