What do you do when human rights of one person compete with another’s? Employers, housing providers, and other public service providers have a duty to accommodate those with disabilities under the Ontario Human Rights Code (the Code). Sometimes, however, these obligations lead to conflict between multiple people in need of accommodation. An example of this that has been felt by housing providers and employers is the tension between persons with service animals and other persons with allergies. Some people in need of accommodation rely on service animals to assist them. But people suffering from allergies to dogs can’t be expected to live and work in an environment that does not accommodate their needs. How does an employer or a housing provider address these competing obligations to accommodate these persons in a fair manner that complies with the Code? Continue reading “Striking a Balance: The Case of the Guide Dog and the Taxicab”