Nearly five years ago, in March 2016, the Human Rights Tribunal of Ontario (HRTO) released a landmark case for housing providers. The decision, Welykyi and Rouge Valley Co-operative Homes Inc., was the first significant decision of the HRTO to relate to housing. Although it was a co-op case, it helps all housing providers understand the importance of decisive action when tenants or members harass each other on grounds protected under the Human Rights Code. Continue reading “Time for an early new year’s resolution – book some training!”